Serennia – Multidisciplinary Health and Wellness Clinic respects and values ​​the privacy of your personal data. This Privacy Policy explains how we collect, use, protect, and process your information.

1. Controller

Serennia – Multidisciplinary Health and Wellness Clinic, located at Rua de Pinto Mourão, 109, 4400-253 Vila Nova de Gaia, is the entity responsible for processing the personal data collected. For questions related to data protection, you can contact us via email at info@serennia.pt.

2. Personal data collected

All data collected is provided voluntarily by you through our forms and interactions, depending on the purpose. Name, email address, phone number, and message may be collected. We also collect browsing data and cookies for statistical data and to improve the user experience.

3. Purpose of treatment

The personal data you provide is processed exclusively to respond to your contact requests and information requests, schedule and manage appointments, improve our services and website content, and, if you have consented, send communications about our services, news and offers.

4. Legal basis

The processing of personal data is based on your explicit consent, which may be withdrawn at any time, for the execution of contracts, or in the legitimate interest of the clinic.

5. Data preservation

Personal data will only be kept for the period necessary to fulfill the purposes for which it was collected or for the period required by law.

6. Data sharing

Serennia does not sell or share personal data with third parties for commercial purposes. Data may only be shared when legally required.

7. Rights of data subjects

Under applicable law, the data subject has the right to access, rectification, erasure, restriction of processing, data portability, and to object to data processing. The exercise of these rights can be requested via email at info@serennia.pt.

8. Changes

This Privacy Policy may be updated whenever necessary. The most recent version will always be available on this website.